Terms & Conditions
By using this website, you agree to use its content and forms for lawful purposes. Information you submit must be accurate, current and yours to share. Sending an enquiry does not create a professional adviser-client relationship, guarantee a response time, or secure a visa, course, job or residence outcome.
If Lux Migration introduces you to an independent professional, that professional's scope, credentials, fees and engagement terms should be confirmed separately before advice or representation begins. We may update website content and these terms; the date above shows the latest version.
Disclaimer
Articles, calculators, pathway descriptions and other website material are general information and editorial perspective. Requirements change and individual circumstances differ. An indicative tool result is not a decision by a government, education provider or employer. Check the relevant official source before acting.
New Zealand immigration advice for an individual must come from a licensed immigration adviser or a person legally exempt from licensing. Where appropriate, Lux Migration may connect you with a suitably qualified professional, subject to your consent and a separate engagement. Nothing here limits rights or remedies that cannot lawfully be excluded.
Source acknowledgement
Our business, investment and settlement guide acknowledges Immigration New Zealand and Business.govt.nz. Source names are shown alongside the relevant information; full reference URLs and review dates are retained in the private MAMS editorial source register. These organisations do not endorse Lux Migration. You can request a source reference through our contact form.
AI assisted website and editorial content
Lux Migration uses artificial intelligence to assist with website development, editorial drafting and some imagery. Mariam Elias is an editorial persona and her portrait is generated. Articles and automated tools may contain errors, omissions or outdated information. They do not replace official sources or advice from a licensed or otherwise authorised professional.
You are responsible for checking information relevant to your decisions and for supplying truthful, current documents that you are authorised to share. Submission does not transfer responsibility for your application or decisions to Lux Migration. It does not remove our own duties under applicable law.
Responsibility and liability
To the extent permitted by law, Lux Migration excludes liability for loss arising from reliance on general website content, automated outputs, interruptions or third party decisions. We do not guarantee admission, employment, visas, residence or any other outcome. Independent professionals are responsible for services within their own engagement.
Nothing in these terms excludes or restricts rights, remedies or obligations that cannot lawfully be excluded, including under applicable consumer and privacy law. These terms do not make users responsible for Lux Migration’s own unlawful conduct. New Zealand law applies, subject to mandatory protections that apply to you.
Requesting deletion of your information
You may request deletion of your enquiry details and uploaded documents through Contact LM or by replying to your enquiry confirmation. Identify the request as a privacy or deletion request and provide your enquiry reference if available. Do not send additional identity documents unless we request them through an appropriate channel. We may verify your identity before acting.
We will review the request and delete or anonymise information no longer needed for a lawful purpose. Some records may need to be retained for legal obligations, an active dispute or other lawful reasons. We will explain any retention and applicable limits, including copies in backups or held by independent professionals. A request is reviewed by our team and is not an instant automated deletion. You may also request access or correction and raise concerns with the Office of the Privacy Commissioner.
Privacy
We collect the contact and profile details you choose to enter in our enquiry and subscription forms, such as your name, email, phone, destination and goal. The New Zealand enquiry profile requires your current CV and either a passport identity page or government-issued ID before final submission, together with your contact details, nationality, country and city of residence, age group, occupation, highest qualification, relevant experience, planned timing, English test status, the help requested and confirmation that you want us to follow up. Study enquiries also ask about the intended level and subject of study and the planned source of funding. Email ownership is checked using a verification code. If enabled, our security check and mobile verification providers process the information needed to verify contact details and help prevent automated abuse. Newsletter subscriptions, if separately offered, are not applicant profiles. These contain identity and employment information. Files are held in restricted site storage while we process the enquiry. LM receives a profile email notification, without document attachments; access to files is restricted and subject to security checks. We also receive technical information needed to operate and secure the website.
We use this information to respond to requests, manage enquiries and subscriptions, protect the service and, where you ask us to, arrange an appropriate professional introduction. Hosting, storage and email providers may process information for these purposes. We do not sell personal information. We share relevant details with an independent professional only where appropriate to your request and consent, or where law permits or requires disclosure.
Information may be processed by providers outside your country. We retain it for as long as needed for the enquiry, an active service, legal obligations or security, then review or remove it according to our operational process. You can ask to access or correct your information, withdraw optional marketing consent, or raise a privacy concern through our enquiry form. You may also contact the relevant privacy regulator where applicable.
Usage Policy
Do not submit another person's details without authority, upload malicious content, interfere with the website, or reuse it for spam or unlawful activity. You are responsible for meeting your own application and enrolment deadlines and keeping copies of important documents.
With your analytics consent, we use Google Analytics to understand visits, broad location, devices, traffic sources, pages, engagement and enquiry completion. We measure interactions such as scrolling and starting an enquiry without recording what you type. We do not send your name, email, phone, passport, CV, form answers or document names to analytics. Staff and document-handling pages are excluded. Analytics is optional; you can decline or change your choice using Cookie choices. Advertising measurement requires a separate choice. The website does not use social media embeds or session replay. Hosting, storage and transactional email providers support the website and enquiries.
Links to official sources and independent providers are provided for reference. Those third parties control their own content, decisions, fees and privacy practices.
Copyright
© 2026 Lux Migration. The Lux Migration name, original copy, layout, illustrations and other original material belong to Lux Migration or their respective licensors. You may read and share links to pages for personal use. Do not republish, sell or use substantial original material commercially without written permission. Government material and third-party trademarks remain with their owners.
Questions
For questions about these terms, privacy or content, use our enquiry form.